Delivery and payment

The delivery is made to the delivery address defined by the Customer in the order form, using the external courier or the internal delivery team. If an order contains several products, with different delivery terms, a single delivery will be made within the term set by the Seller, according to the availability displayed on the website at the time of placing the order. The products are in the original, sealed, manufacturer's packaging and are insured throughout transport until delivery.

All the Seller's products are delivered disassembled (with the exception of products made from a single component), in packages, in order to be transported safely. The buyer has the obligation to open and check the parcels from a quantitative and qualitative point of view, based on their labeling, to open and check the integrity of the fragile parcels as well as the packaged fragile components (eg: glass parts). The Seller is obliged to demonstrate to the Buyer, at his request, how to use and function the purchased products, through diagrams and assembly instructions. The Seller will notify the Buyer of the estimated delivery completion date. The Seller, in case he cannot perform the Contract due to the fact that the product or service is/is no longer available, will inform the Buyer about this unavailability, following which the sums of money paid by the Buyer for the unavailable product or service will be reimbursed in term of maximum 30 calendar days. Delivery times are shown on the website for each product and vary by product.

If the Seller receives erroneous information related to the invoicing or delivery of the products, the rejection by the issuing bank of the card or the transaction, the invalidation of the transaction by the card processor, the postponement by the Buyer of the established delivery term, the Seller reserves the right to unilaterally terminate the contract, without this being considered a breach of the Contract.

Payment methods

The Contract price can be paid in one of the following ways, depending on the customer's option: online payment by card (personal card or that of the purchasing company, under conditions of complete security, without being charged an additional commission for transactions; payments are made through; payment order (based on the proforma invoice issued by the Seller); cash on delivery (payment will be made in lei according to the Contract price and will be made at the commission agent who makes the delivery). The cash on delivery method of payment is not available for online orders whose VAT value is greater than 5,000 lei for legal entities and 10,000 lei for individuals.