Privacy policy


Racole appreciates your visit to our website and your interest in the services and products offered. The protection of your personal data is important to us and we want you to feel safe visiting our website. The privacy policy describes how collects data, the types of data that will be collected, processed and used during visits to the website, why they are collected, to whom they are transmitted and the rights related to these. Please read this Policy carefully.

What is a Personal Data Controller?

The Personal Data Operator is the natural or legal person, under public law or under private law, which establishes the purpose and means of processing. Thus, the operator may decide to process personal data through certain operations, carried out by automatic means, as well as by means other than automatic ones.

What information do we collect?

When you visit the website, the server dedicated to this website automatically records details about your visit including:

  • IP address;
  • the type of software used by the browser;
  • the pages of the website that you visit;
  • the date and duration of your visit.

At the same time, we collect and process different types of data, including:

  • name surname;
  • Address;
  • contact details (phone, email).

When you subscribe to the newsletter, we collect and process the following personal data:

  • email address
  • name
  • county, locality
  • sex
  • date of birth (optional)

Also, if you access the Careers page of our website to upload and submit your CV in order to obtain a position within the company or a store in the Racole network owned by SC Racole Exim SRL, we will collect and process the following personal data personal:

  • data on education and professional experience (education and training history, qualifications, certifications, skills, recommendations).
  • data regarding the business activities carried out by a natural person (occupation, position, professional history)
  • identification data: first and last name, gender, residence/contact address chosen by the candidate, e-mail address and telephone number, marital status, date and place of birth, personal number code – if mentioned by the candidate, nationality, information regarding the candidate's driver's license.
  • photo images that the candidate submits to our company (for example, the image attached to the candidate's CV, cover letter, or image uploaded to the candidate account).
  • the video images captured by the surveillance systems located at the headquarters or workplaces of our company.

For what purpose do we collect the data? will collect and process your personal data for the following purposes:

  • for the purpose of technical administration, exploitation and development of the website ;
  • for the purpose of marketing and information about our services and products, as well as for the permanent improvement of the quality of the services and products offered (transmission of news, promotions, new products and services, at the time of the visit to the website);
  • for the purpose of carrying out the recruitment process (recruitment and selection of candidates), namely: identifying the candidate, evaluating the candidate's skills and professional competences, checking the honor and good reputation of the candidate, contacting him for interviews and supporting the interviews, creating the right framework for the candidate who will be selected for employment, establishing the training necessary to adapt to the job requirements, preparing the measures for signing the employment contract with the candidate selected for employment.
  • for the purpose of subscribing to our newsletter, which gives you the opportunity to be up to date with the latest promotions, loyalty programs, personalized offers by e-mail. SC Racole Exim SRL sends the newsletter only to recipients who have opted for registration and uses the "double opt-in" option (you will confirm the subscription following an e-mail from so we avoid that someone else, using your address, subscribe.
  • for the prevention and detection of cases of fraud.

We will not process data that requires your consent. Otherwise, we will process your personal data for a legitimate purpose or where necessary to fulfill a legal requirement. complies with applicable laws and regulations regarding the processing of your personal data.

Are cookies used on the website? uses both tracking technologies such as cookies to collect the information as presented above, to understand how visitors use the website. Tracking technology helps us manage and improve site usability, for example, by detecting possible connections between your device and us in the past (via IP address) and identifying the most popular sections of the www.racole site .ro. When you save the cookie settings, they should also apply to your future visits to the website. However, for technical reasons beyond the control of, this cannot be guaranteed. For example, if you reset your browser, delete cookies or access the website from another browser or device, it is possible that your cookie settings will be lost. In order to comply with applicable laws and regulations, you are asked to confirm the cookie settings when you visit the website for the first time. If you are in a country where you are automatically asked to set your cookie settings, you will be asked to reset them again the next time you visit our site. In many cases, you can also control tracking technologies using your browser. You must ensure that your browser settings reflect your desire to be warned and/or accept tracking technologies (such as cookies) when possible. Specific browser features and instructions on how to use them can usually be found in the browser's manual or help tool. Refusal or deactivation of tracking technologies may result in reduced availability of the services offered by our website or parts of it may no longer function properly. How to use social media plug-ins on the website? The website uses the following social media plug-ins (“plug-ins”):

  • Facebook, owned by Facebook Inc., Ave. California, 1601 S. California, Palo Alto, CA 94304, USA;
  • LinkedIn, operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, United States of America.

In order to increase the level of data protection and in accordance with the applicable laws and regulations, additional measures have been taken to prevent any direct connection of your browser with the servers of the above-mentioned Operators. If you activate the plug-ins by clicking on them and consenting to the data transfer, the browser establishes a direct connection to the server of the respective Operator. The content of the plug-ins is then transmitted by the Operators directly to the browser and integrated by them on the website. By accepting the plug-in, the Operator receives the information that your browser has accessed on the website If you are logged in to your account when you visit our site, the Operator can connect the visit directly to your account . If you click on the Facebook or LinkedIn button, the data will be transferred directly from your browser to the Operator and saved by the Operator. In addition, the information will be published on the social network and will be visible to your contacts. If you do not want the data to be transferred by the Operators, you must log out of your account before clicking on the plug-ins and activating them. For more information about the purpose of collection, processing and use of personal data, please consult the Privacy Policy below:

Who will have access to the personal data collected through the website

We assure you that your personal data is processed for the purposes specified above and may be disclosed to the following parties:

  • affiliates, branches, agents/collaborators;
  • directly/indirectly involved suppliers (eg IT service developers);
  • providers of marketing services, market research, customer satisfaction studies and other similar services;

Third parties who have access to personal data obtained through the website are obliged to respect confidentiality.

Where will personal data be processed?

Your personal data may be processed both inside and outside the European Economic Area (EEA) by the parties specified above, always subject to contractual restrictions on confidentiality and security, in accordance with applicable data protection laws and regulations. We will not disclose your personal data to parties that are not authorized to process it. Whenever transfers personal data to other companies outside or within, located outside the European Economic Area, a series of measures will be taken to ensure an adequate level of protection, similar to that provided by the legislation European. Among these measures are the Mandatory Corporate Rules approved by the competent Supervisory Authority (for personal data transfers to other companies located outside the European Economic Area) and standard contractual clauses approved at European level (for data transfers personal to other companies).

What rights do you have in relation to your personal data?

In relation to the processing of personal data based on the conditions specified in the European Data Protection Regulation 679/2016, you can exercise any of the following rights:

  • The right of access to personal data
  • The right to rectification
  • Right to erasure or "right to be forgotten"
  • Right to withdraw consent
  • The right to restriction of processing
  • The right to data portability
  • The right to opposition
  • The right not to be subject to a decision based solely on the automatic processing of your data, including the creation of profiles that produce legal effects or significantly affect you.

Racole has implemented technical and organizational security measures to protect personal data collected through the website against unauthorized access, misuse, loss or destruction.

How do we treat electronic messages sent to and from

All electronic messages sent to can only be accessed by certain authorized persons and only in justified cases, in accordance with applicable laws and regulations.

How can you contact us?

To exercise these rights, to report a security incident, as well as for additional questions regarding this privacy policy or regarding the use of your personal data by, please contact us by choosing any of the communication methods described below, specifying the name, postal or email address (depending on the way you want us to communicate), phone number and the purpose of the request. You can contact us:

  • by email - to the address: ;
  • by phone - at the number: 0770 852 722.

Updates to this privacy policy

We inform you that we have updated the Privacy Policy on the website to align with the new regulation no. 679/2016, regarding the processing of personal data, applicable from 25.05.2018.

The new regulation brings more transparency and trust in the customer-supplier relationship by sharing the principles in which the customer's personal data is collected and processed. We believe it is important to protect your privacy and inform you about how we use your personal data.

We regularly review and, where appropriate, periodically update this privacy policy when changes occur. If we want to use your personal data in a way that we have not previously identified, we will contact you to inform you about this and, if necessary, to ask for your consent.

The most recent update of this information regarding the processing of personal data was carried out on 28.02.2020.